At TekFew, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our G2C, B2C, and Indian Digital Services.
1. Information We Collect
To provide seamless digital services, we may collect the following categories of information:
- Personal Identifiable Information (PII): Name, email address, phone number, and mailing address.
- Government Identification: For G2C services, we may facilitate the processing of Aadhaar details, PAN, Voter ID, or Passport information as required by law.
- Transaction Data: Payment details, billing history, and service requests.
- Technical Data: IP address, browser type, and cookies to improve user experience.
2. How We Use Your Information
We use the collected data to:
- Process and fulfill your requests for government and digital services.
- Communicate updates regarding your application status.
- Verify your identity for secure B2C transactions.
- Ensure compliance with Indian regulatory and legal frameworks.
- Improve our website functionality and service delivery.
3. Data Sharing and Disclosure
TekFew does not sell or rent your personal data to third parties. We only share information in the following circumstances:
- Service Providers: With authorized government portals or third-party vendors necessary to complete your requested service.
- Legal Requirements: When required by law, subpoena, or government order.
- Safety: To protect the rights, property, or safety of TekFew, our users, or the public.
4. Data Security
We implement robust security measures to protect your data:
- Encryption: We use SSL/TLS encryption for all data transmissions.
- Access Control: Only authorized personnel involved in service delivery have access to sensitive documents.
- Storage: Data is stored on secure servers with regular backups.
5. Your Rights
As a user, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request updates to any inaccurate or incomplete information.
- Deletion: Request the removal of your data, subject to legal retention requirements for government services.
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of our digital services may not function properly as a result.